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Does it matter if my car is in running condition during auto transport?

Unless mentioned otherwise, it’s always assumed the car is in running condition. To load the car onto the car hauler, usually, the driver will slowly drive the car up the ramp onto the trailer. If the car is inoperable then the driver will need to use a winch to load the car. Not all drivers [...]

Does it matter if my car is in running condition during auto transport?2022-11-21T17:57:42-05:00

Do I need to book my shipment far in advance?

You should allow yourself to have at least 2 weeks of flexibility on your first available car shipping date. The market conditions change often and it’s better to be safe, especially if you need the vehicle picked up/delivered by a certain date. Ask your dedicated agent about guaranteed pickup and delivery services for urgent transport [...]

Do I need to book my shipment far in advance?2022-11-21T17:57:22-05:00

How far in advance should I book?

We recommend booking at least two weeks in advance to ensure that your order is secure. We do offer expedited service for faster pickups, but it's important you let us know if there are any emergencies!

How far in advance should I book?2022-11-21T17:55:34-05:00

Can I choose my pickup/delivery date?

Yes, we provide scheduled pickup/delivery dates that work with your schedule! All you need to do is let your agent know what dates you need your vehicle picked up and we will coordinate with the carrier.

Can I choose my pickup/delivery date?2022-11-21T17:55:12-05:00

Do I have to be there at the pickup/delivery?

You don’t necessarily have to be there, but someone needs to be available to sign off during the pickup & delivery. Someone also must be there to provide and grab the key back from the driver. If you plan on having someone else sign off for your car on your behalf, try to let your [...]

Do I have to be there at the pickup/delivery?2022-11-21T17:51:26-05:00

Which auto transport option should I choose?

Depends on your vehicle type, shipping distance, and budget. We work with a huge network of car haulers to provide as many options for our customers as possible so they can make a choice that fits their needs. Open and enclosed shipping is relatively the most popular and safest options.

Which auto transport option should I choose?2022-11-21T17:50:41-05:00

How do I prepare my Vehicle for shipping?

There are a few things you can do to prepare your vehicle for auto shipping. First, make sure the car is clean and free of debris. You should also remove any personal items from the car, and take down any antennas or GPS devices. If you have a sunroof, be sure to close it. Finally, [...]

How do I prepare my Vehicle for shipping?2022-11-21T17:49:46-05:00

Do I need to pay a deductible?

Simply put, no you do not. The carrier will be covering the insurance policy for the entire car shipping duration.

Do I need to pay a deductible?2022-11-21T17:47:11-05:00

How to get insurance details to file a claim?

If for whatever reason you are not able to work with the carrier directly, you will need to request the insurance packet from your transport agent. This packet will have all of the necessary information to file a claim with the carrier's insurance

How to get insurance details to file a claim?2022-11-21T17:46:47-05:00

What to do if my vehicle is damaged during transport?

If your vehicle is damaged during transport, please note all damages on the (BOL) Bill of Lading before signing for the release of the vehicle. Take pictures of the damage on-site for claim purposes and then contact the carrier to get the claim process started. Please note that any damage to the interior caused by [...]

What to do if my vehicle is damaged during transport?2022-11-21T17:46:23-05:00
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